Each car park is different and as such requires a range of different customer service options. Parkwise has successfully used automation in the majority of its sites allowing it to focus on real customer service within the site and deliver the best parking experience.
Parkwise’s position as a specialised car park operator can be identified most clearly with its position as the first in Australia to establish a 24 hour Customer Service Centre. The long established service centre enables Parkwise to take full advantage of automated cashiering equipment to allow flexibility within the operation.
Parkwise not only provides automation solutions, but integrated voice and camera options to create the secure and customer focused environments. This remote monitoring ensures that customers can be assisted by Parkwise any hour of the day.